Privacy Policy

 Wheeler Home Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit whswaco.com, submit forms, request service, or book appointments online. We may collect personal information you voluntarily provide including your name, phone number, email address, service address, billing address, and any information submitted through contact forms, estimate requests, service scheduling forms, or other communications. We may also automatically collect certain information when you visit our website including your IP address, browser type, device information, pages viewed, time spent on pages, and referring website data through cookies and tracking technologies. We use Housecall Pro as our third-party scheduling and service management platform. When you book services through our online scheduling link, your information is securely processed and stored within Housecall Pro’s system and is subject to their privacy practices. We use Google Analytics to understand website traffic and improve user experience; this tool collects aggregated data about site usage and does not personally identify users. We also use the Meta Pixel provided by Meta to measure advertising performance, track conversions, and deliver relevant advertisements on platforms such as Facebook and Instagram. These tracking technologies may collect device identifiers, IP addresses, and website interaction data. We use the information we collect to provide HVAC services, schedule appointments, process payments, respond to inquiries, send reminders, improve our services, conduct marketing activities, and comply with legal obligations. We do not sell your personal information. We may share information with trusted service providers including scheduling platforms, payment processors, analytics providers, and advertising partners solely for business operations, or when required by law. Our website uses cookies and similar technologies to enhance functionality and marketing efforts; you may disable cookies in your browser settings though some features may not function properly. We implement reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission over the internet is completely secure. Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information subject to applicable law. Our website is not directed to children under 13 and we do not knowingly collect information from children. We may update this Privacy Policy from time to time and any updates will be posted on this page with a revised effective date. If you have questions about this Privacy Policy or your personal information, you may contact Wheeler Home Services at 4285 N State Hwy 6 Ste 705, Woodway, Texas, (254) 218-3808, Admin@whswaco.com, or visit whswaco.com.